Hotel Product Executive required for an Award Winning and fast-growing, travel brand. An excellent and rare opportunity for an experienced Travel & Tourism / Tour Operating OR Hotel Product and Contracting Executive with a sound knowledge of sourcing, contracting and negotiating hotel suppliers across Central, Eastern & possibly Northern Europe. This excellent opportunity offers homebased working in the UK with business travel to Central, Eastern & possibly Northern Europe to meet your suppliers. Basic of £30k - £35k, Annual Company Bonus, plus other great benefits including working normal operational hours of Monday - Friday.
The company has rapidly grown into a resilient business operating internationally across multiple sectors offering leading organisations from a diverse range of industries first class services to their passengers and staff.
This leading travel service and support brand are a fun and approachable group with a culture focused on autonomy and transparency, meaning that they work hard to make sure that you have what you need to get the job done and provide opportunities for you to grow in your career with them.
This is an exciting opportunity for you to become part of their experienced Supply & Procurement commercial team and be responsible for managing hotel supplier relationships through dedicated territories. Developing existing partnerships, harvesting new technical opportunities and negotiating best value solutions for the companies clients.
A brief insight in to what you'll be doing as a Hotel Product Executive:-
- Build structured and managed hotel supplier relationships that balance long-term objectives with shorter-term requirements and leverage the value of each supplier towards the needs of the Company and the end customer.
- Manage country specific hotel supply with the support of a dedicated internal Hotel Relations Department
- Continuously profile the external hotel supply market to understand the influences of competition, technology, legislation, supply and demand.
- Develop a detailed understanding of the hotel supply base within the country assigned.
- Ensure that there is a robust network of hotel suppliers in terms of coverage, scale and quality to meet the requirements of the business by carrying out regular appraisals of the network and undertaking supplier recruitment as required.
- Manage and maintain the hotel supplier database and systems to ensure that data and information relating to supplier current and accurate.
- Ensure that the hotel supplier is equipped with the relevant knowledge and instructions relating to the companies expectations of service and conduct so that they can adhere to client requirements and undertake bookings in line with the required service levels.
- Support the Head of Supply - Accommodation and wider management team with the competitive tendering processes for new and existing client accounts.
- Ensure customer complaints and invoice queries are addressed with the relevant hotel supplier in a timely and professional manner.
- Negotiate rates with hotel supply chain in line with client rate agreements
- Ensure commission agreements are in place and commission is obtained on all CMAC hotel bookings where possible
- To drive and implement all integration opportunities to create efficiencies internally and externally.
- Work with the operations team to ensure the business is using hotel supply partners that are offering the best commercial agreements to increase company profit through lower rates or higher commission levels
- Analyse, review, and report Management Information based on KPI and objectives to external suppliers and Head of Supply - Accommodation.
- Work closely with internal departments to keep current with any service delivery issues; and keep them up to date clearly and concisely, with the current supplier situation in your areas of responsibility
- To meet and exceed the SLA and KPI department requirements
- Additional languages are preferred specifically German, French, Greek, Spanish and Italian
Some benefits you'll get as a Hotel Product Executive:-
- Homebased working to support a positive work-life balance with business trips to Central, Eastern & possible Northern Europe
- Working Monday - Friday 9am - 5pm!
- Circa £30k - £35k basic dependant on skills and experience
- Share in their success - annual company performance bonus scheme
- 25 days holiday + 8 bank holidays. In addition, you are also permitted to take your birthday off, on them! (an extra day of annual leave on top of your allowance)
- Length of service awards with increased holiday allowance when you reach key milestones of 5, 8 and 10 years
- Plus other great benefits
What do I need to apply for the Hotel Product Executive: -
- The ideal candidate with have proven hotel supplier contracting experience gained from working as a Product Manager, Product Executive or Contractor within the travel & tourism industry having worked for a Tour Operator, Business / Corporate Travel Management Company or other travel business.
- Candidates will also be considered that have worked for a hotel in the commercial and revenue team or that are a hotel general manager looking for that unique career opportunity!
- Negotiation skills with the ability to secure favourable hotel supplier agreements.
- Strong relationship management skills, with a proven track record of building and maintaining supplier partnerships.
- Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.
- Additional languages are preferred specifically German, French, Greek, Spanish and Italian.
Interested?
For more information about this excellent career opportunity as a Hotel Relations & Product Executive for this Award-Winning Travel Company we are recruiting for please apply ASAP.
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